As a Project Manager at FCV, Northwestel came to us wanting to develop a delightful, on-brand user experience for customers buying product and service bundles.
My Role: Project Management
The Client: Northwestel
We put the FCV Accelerator to the test in order to work closely with the Northwestel team to plan, build and test a prototype in just 5 days that would meet their customer’s high expectations.
Through Service Design methods we were able to fail fast and learn sooner. We delivered a defined, real customer tested prototype for the Bundle Builder which was ready to be taken into full development.